SHIPPING AND RETURNS
SHIPPING POLICY
At Future Vintage XO, we are dedicated to delivering products of the highest quality, ensuring that each item meets our exacting standards.
Custom Shoes
Our custom made shoes are handcrafted in Guatemala, and the entire process—from production to delivery—takes approximately 6–8 weeks. This timeline accounts for the creation of the shoes as well as the shipping time to get them to you. We appreciate your patience as these bespoke designs are made with care and attention to detail.
Other Products
For all other products, shipping is faster. Delivery times will vary depending on your location, as we ship from our storage facility in Switzerland.
General Shipping Information
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Shipping rates will be calculated at checkout based on your location.
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International shipping times may vary due to customs and local postal services.
If you have any questions about your order or shipping status, feel free to contact our customer service. We are here to assist you and ensure a smooth shopping experience.
Thank you for choosing Future Vintage XO!
RETURN & EXCHANGE POLICY
Welcome to Future Vintage XO's Return & Exchange Policy section. We understand that sometimes you may change your mind about a purchase or be dissatisfied with a product. Therefore, we have a straightforward return and exchange policy to build trust and reassure you that you can shop with confidence. Our priority is your satisfaction, and we are here to make the process smooth and hassle-free.
At Future Vintage XO, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer returns or exchanges within 30 days of delivery.
To be eligible for a return or an exchange, the item must be in its original condition, unworn, and unused.
To initiate a return, please contact our customer service team for instructions.
Please note that return shipping costs are the responsibility of the customer.
Thank you for shopping with Future Vintage XO!
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